Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesGreat Building — We are very happy here and thank you so much for having us
response from property -Thank you, Asher, for sharing your positive experience with us! We are thrilled to hear that you are very happy living in our community. Your satisfaction is our top priority, and we are grateful to have you as a valued resident. We look forward to continuing to provide you with a wonderful living experience.
|Recommended: YesFive Stars — Monica is an invaluable asset to the community and made the move in experience flawless. The property is beautiful and well cared for. I look forward to living here
Thank you, Melanie, for sharing your delightful experience!
We're thrilled to hear that Monica contributed to a seamless move-in process and that you find the property cared for and well-maintained. Our team is committed to ensuring resident satisfaction, and we're excited to have you as part of our community.
Enjoy your new home!
|Recommended: YesNice Apt, Bad Cleaning — Working with Monica and Andrew during my move was absolutely fantastic. Super accommodating and patient as I had a lot of requests and questions.
The apartment itself is nice and spacious but the temperature control equipment is outdated and the washer dryer are a bit small don't fit a queen size comforter . There was a bit of minor damage in one of the drawers in the kitchen, pretty negligible though, and the flooring is nice but I think it may be a bit water damaged.
I have had one maintenance request so far the guy that showed up came while I was out and was very communicative and quickly fixed the issue. I have high hopes about that quality of service.
Finally, while I understand I was somewhat rushing my move in, the state my apartment was in from a cleanliness standpoint is unacceptable. I have spent the last 2 days simply cleaning, between vacuuming, mopping the floors, and wiping down the cabinets and counters, it seems as though the cleaners did the absolute bare minimum. Every Lysol wipe I used on the cabinets was yellow black, the wet swifer wipes were still coming up charcoal grey on the third pass over, and there is dust in nooks and on high surfaces and random specks of plastic and paper all over the floor.
Hi Nayef,
Thank you so much for sharing your experience and for your kind words about working with Monica and Andrew. We're thrilled to hear they were able to make your move-in process a positive one. Our team is always here to support your needs and ensure your experience is as seamless as possible.
We appreciate your patience and understanding regarding the apartment's turnover. We worked diligently to prepare your home quickly to accommodate your move-in timeframe. However, we sincerely apologize for the cleanliness issues you encountered. That is certainly not the standard we strive for, and we will address this matter with our cleaning team to prevent it from happening again. Under normal circumstances, our high standards for cleanliness would be fully met, and we regret that this was not your experience.
We hope you were able to put your move-in special to good use and settle into your new home comfortably. Please feel free to reach out if you need any further assistance or if there’s anything else we can do to improve your experience. We truly value your feedback and are here to ensure your comfort and satisfaction.
Best,
The Fifty at Division
|Recommended: YesMostly good but needs work. — Outlets in kitchen, refrigerator and Washing machine didn't work upon move in.
We've had to have the lease corrected 3 times because of errors.
A 30 day notice to terminate our lease was posted on our door because of an error by management. They said we owe'd rent. We did not.
Neighbor directly above us screams occasionally. Sounds like he's mad at someone.
Building design is pretty good except the lack of an alternative exist besides the front door. If there is a fire or the front door is inaccessible, I will burrow through an inside wall i guess. lol.
Thank you for sharing your feedback, Jonathan. We sincerely apologize for the inconveniences you've faced, such as the issues with the kitchen outlets, refrigerator, and washing machine upon move-in, as well as the lease errors. We understand how frustrating these experiences can be, and we're committed to resolving them promptly. Please rest assured that we are addressing these concerns with our management team to prevent future occurrences.
Regarding the 30-day notice error, we are deeply sorry for any stress this may have caused and will ensure that your account is corrected to reflect accurately. We are dedicated to enhancing your living experience and ensuring your satisfaction as a resident.
If you have any further concerns or require assistance, please don't hesitate to reach out to our management team directly. Thank you for your patience and understanding.
|Recommended: YesMonica's review — MONICA IS AMAZNG WITH A VERY PROFESIONAL ATTITUDE VERY FRIENDLY WITH A SMILE ONHER FACE AL THE TIME. SHE REALLY DESERVES A RAISE.
Thank you, Katherine, for sharing your wonderful feedback about Monica. We are delighted to hear about her exceptional and professional demeanor. Monica's ability to maintain a friendly attitude and a constant smile truly exemplifies our dedication to resident satisfaction. We appreciate your kind words and will certainly acknowledge Monica's outstanding contribution to our community. Thank you once again for your review.
|Recommended: YesReasons I love The Fifty at Division — The Fifty at Division for 6 years, after moving to Portland to be closer to my family. The location was what first attracted me because of convenience and the lively neighborhood. I have stayed because the property management staff, maintenance staff and cleaning staff all go out of their way to make residents comfortable, secure and valued. While many apartment complexes raised prices during covid, The Fifty did not, striving to put residents first before profits.
I highly recommend The Fifty to anyone wanting to live somewhere safe, well-maintained and convenient.
Thank you, Jane, for sharing your experience at The Fifty at Division! We're delighted to hear that our prime location and vibrant neighborhood initially drew you in and that our dedicated team has consistently met your expectations. Our commitment to prioritizing residents' comfort, security, and value is unwavering, and we're pleased to know you appreciate our efforts. Your recommendation means a lot to us, and we're grateful to have you as part of our community. We look forward to continuing to provide a safe, well-maintained, and convenient living environment for you and all our residents.
|Recommended: YesGreat Place to live — Monica made everything so easy for us moving up. Maintenance guys are great and always kind Love this place.
Thank you for sharing your positive experience, Obed! We're delighted to hear that Monica and our maintenance team have made your move-in seamless. We strive to provide exceptional service to all our residents, and we're thrilled that you love living here. If you need anything, feel free to reach out!
|Recommended: NoChallenging — The move in process was extremely challenging because nobody answers the email or phone line. It's insane. I had to show up just to be able to move in. I also didn't even get the move in packet yet with the information I need. Needless to say it was a pretty disappointing process.
Hi Rhiannan,
Thank you for taking the time to give us a review, we welcome feedback that gives us an opportunity to improve for our residents. We apologize for any miscommunication and frustration during move in, please reach out to the office if there is anything outstanding that needs to be taken care of. It looks like we were able to get everything squared away but we would like to make sure everything is finalized.
Best,
Fifty at Division Management
|Recommended: YesMaintenance Changed locks — Maintenance changed my locks same day and very quickly, Thank you
Thank you for the wonderful review Wendy! We are very grateful for our awesome residents and we're glad we were able to take care of everything quickly!
|Recommended: YesI love it here — This is the best place I have ever lived. Thank you
Hi John,
Thank you so much for taking the time to write a review! We are so happy to hear that you are having a great experience here at The Fifty. We hope that we can continue to serve you and that you continue to love calling The Fifty home!
|Recommended: YesFifty at Division October 2022 — This is a fine place to live.
Thank you for leaving a review. We appreciate you taking the time to share your experience.
|Recommended: YesAwesome place to call home — Living at The Fifty has been a very good experience, so far
Clean hallways, elevators and grounds are much appreciated. Kind respectful neighbors and staff make this a very nice place to call home.
Plus, I get a great nights sleep here because it's very quiet inside the building
Hi Chad,
Thank you so much for your positive review. We always appreciate feedback so we can continue to improve and serve our residents in the best way possible! Please reach out to our leasing office anytime should you need something.
Sincerely,
The Team at The Fifty at Division
|Recommended: YesReally fast - great job — Leo replaced my toilet seat within a few hours of my maintenance request and was super professional.
We appreciate you taking the time to write a review! We are glad you are a resident at The Fifty!
|Recommended: YesGreat location — If I wasn't moving into my tiny house, I would stay here.
Thank you for taking the time to write us this review!
|Recommended: YesI love it. — It’s a great place. I’m very happy with my new apartment.
Carina, thank you so much for the 5-Star Review! We are thrilled to welcome you home and even more thrilled that you are happy with your new apartment home.
